Agents in front of customers
A model change shows up in their experience before it shows up in yours.
Harness Watch / forward-deployed operations / monthly
Models change every month. Harness Watch reruns your agent's scorecard on each relevant release and tells you, with evidence, whether to adopt, hold or switch, what you can now delete, and when your agents have earned more autonomy.
Sample release verdict · synthetic example
When to bring us in
A model change shows up in their experience before it shows up in yours.
Several providers, several settings, and no single view of which one is best now.
The question is whether the agents are getting better, cheaper or riskier, and the answer belongs in writing.
What the month includes
Harness Watch runs on the cases and regression gate your team already owns, whether your engineers built them or a Harness Review, an Upgrade Sprint or a build set them up.
Adopt, hold or switch, with the scorecard change behind it.
Quality, speed, cost, control and drift on your own cases.
Whether each workflow's authority expands, holds or contracts.
What the current models no longer need, ready to delete.
Investigation, fixes and ongoing changes within the retainer.
The month on one page: what changed, what it cost and what's next.
Every month
Each relevant model release runs through your cases and gate.
Quality, speed, cost, control and drift against the last accepted configuration.
A written verdict, plus anything the new model makes unnecessary.
The monthly readout and, each quarter, the autonomy review.
No. Harness Watch starts from your existing cases and regression gate. A Harness Review or an Upgrade Sprint sets them up when you need them.
No. A release is adopted when it passes your gate and improves your scorecard.
The models and settings your agents use, plus the candidates worth comparing. We don't resell models or platforms.
It runs on them and adds the judgment: what good means, what changed, and what to do about it.
Start a conversation
Tell us what you’re building, what is getting in the way, and the outcome you need.